Program Description:
This AIB course teaches the participant basic
terminology and how to explain the different features
of consumer credit products. Participants learn to link
credit product features with customer needs.
After successfully completing this course, the student will be able to:
- Identify features and related benefits of consumer
credit products
- Define basic terminology used when discussing consumer credit products
- Determine the maximum dollar amount of secured credit based on collateral value
- Match consumer credit products to customer needs
- Identify bank regulations that impact consumer credit
- Describe the credit application process and actions taken at each stage to assure bank compliance
Who Should Attend:
Personnel with little or no training in the area of
lending and who have face-to-face contact with
customers and may discuss or sell consumer credit
products for a bank or financial institution.
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