Program Description:
This course offers valuable information on sixteen
regulations that directly affect the responsibilities of
Personal Bankers in most financial institutions. The
regulations have been divided into six categories: Privacy and Security, Deposit, Ethics and Fair Lending, Equal
Treatment, Real Estate, and Truth in Lending.
After Completing this Course, Students Will Be Able to:
- Explain their responsibility in complying with the
privacy and security regulations by using and filing
appropriate BSA and OFAC reports, describing
accounts that pose risks to the bank under the USA
PATRIOT Act, and explaining the privacy issues that
impact customers under Privacy for Customer Contact
Personnel
- Explain their responsibility in complying with the deposit regulations by describing hold policies under Regulation CC, account disclosures and inquiries under Regulation DD, and customer notification to the bank
under Regulation E
- Explain their responsibility in complying with the ethics and fair lending regulations by describing employee code of conduct requirements under the Bank Bribery Act, and consumer notices and information sharing
under FCRA
- Explain their responsibility in complying with the equal treatment regulations by using best practices to avoid discriminating against customers in lending activities under Fair Lending and ECOA, persons with disabilities under ADA, and providing public information under CRA
- Explain their responsibility in complying with the real estate regulations by discussing loans covered, and using the LAR under HMDA, and home buying disclosures and activities prohibited under RESPA
- Explain their responsibility in complying with the truth in lending regulation by describing annual percentage rate, types of disclosures, right of rescission, and penalties for non-compliance under Regulation Z.
Who Should Attend:
Personal Bankers who must successfully demonstrate
knowledge of regulatory compliance issues.
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