Program Description:
This AIB course introduces students to the consumer
lending process, its importance to the bank and
consumers, and the environment in which it functions.
Participants learn the essentials about closed-end
loans, indirect loans and related credit products, and
open-end credit products. They also trace the
consumer lending process from developing and taking
loan applications to collection and recovery. The
course explores what is involved in a credit
investigation, decision making, loan pricing and loan
policy. Participants develop a greater understanding
for relationship building, new lending technologies
and the importance of consumer regulations.
After successfully completing this course, the student will be able to:
- Describe key laws or regulations affecting
consumer lending
- List characteristics, benefits, and disadvantages of
direct lending, indirect lending, and open-end
credit products
- Explain how effective marketing can increase loan
outstandings and application volume
- Describe consumer loan information sources and
the credit verification process
- Explain how the five C’s of credit are used in credit
evaluation and decision-making
- Identify types of consumer loan documents and
describe their purpose
- Discuss causes of consumer loan delinquencies and
collection stages and remedies.
Who Should Attend:
Entry-level consumer lenders, consumer credit
personnel, and bank employees who need to
understand consumer credit.
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