Program Description:
This course helps participants understand the change process, their reaction to change and tools to help themselves and others manage the change.
After successfully completing this course, the student will be able to:
- Name and describe the 3 stages of change in order to help themselves and others through the change process
- Identify reactions to change during each stage of the change process, discovering how each person reacts to the change differently
- Identify appropriate (healthy) and inappropriate (unhealthy) actions to take when managing change
- Develop a personal action plan for handling a real world change situation
- Use a 4-step process for communicating and getting commitment from others during change
- Practice a real world change situation using the 4-step process for communicating change
Who Should Attend:
Any employee who is leading a group in a changing environment.
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