Content:
- Identifying sales opportunities in every interaction with customers
- A six-step process to improve sales encounters
- Dialog selling
- Asking for the sale, handling objections and following through on sales and
non-sales
- Techniques for telemarketing, face-to-face
and outbound sales
- Advanced sales skills such as imaging,
creative sales opportunities and personal
incentives
Who Should Attend:
Anyone who works
at a financial institution and has customer
contact, including tellers, personal
bankers and loan officers.
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