Program Description:
This course will give you an understanding of core communication principles essential for effective communication. You will learn to apply these principles to develop personal and professional successes.
After successfully completing this course, the student will be able to:
- Identify the elements of the communication process and describe the basic purposes of writing
- Tailor your writing to your potential reader/customer
- Define your objectives for writing
- Apply methods to develop an active, strong, businesslike, on-paper personality
- Support your assertions and conclusions
- Develop a polished product that serves to reinforce your purpose in writing
Who Should Attend:
Personnel who write business correspondence such as
letters to customers, memos, faxes, and e-mail messages.
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