Program Description:
This webinar on checks and holds focuses on the legal issues of checks outlined in signature cards under the uniform commercial code and the holds used on transactions accounts under Regulation CC. This informative seminar will review endorsements, ambiguous language on checks, stop payment orders, death issues, post-dated checks and the customer's responsibilities in reviewing his or her statements. Your financial institution's best defense against fraud is the proper placement of holds on checks within Regulation CC's guidelines. Review all schedules of next day
items, local and non-local checks.
This two-hour course covers:
- How money moves
- Endorsements
- Contradictory terms
- Incomplete contracts
- And/or checks
- Stop payment orders
- Stop payment orders on cashier's certified and teller's checks
- Knowledge of death and action on checks after death
- Postdated and stale dated checks
- Variations in account agreements
- Customers duty to read statement
- Negligence issues and the customer's responsibility
- What is a transaction account?
- What is a local check?
- Next day items
- Case by case holds and exception holds
- Substitute checks
- Check conversions
Plus frequent question and answer sessions throughout this presentation.
Who Should Attend:
This session would be useful for all tellers, head tellers, cashiers and anyone who works the front-line and handles checks.
Presenter:
Deborah Crawford Stone is the President of gettechnical inc. She specializes in compliance and regulations for the deposit side of financial institutions. Her 20-plus year career in banking and training began at Hibernia National Bank. She has been a seminar leader for many state associations and credit union groups across the nation. She has Bachelors and Masters degrees from Louisiana State University.
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