Program Description:
A Positive Workplace Means Business!TM Leaders of 21st century organizations must manage diversity and practice inclusion well in order to make the Positive Impact on their organization’s performance, profitability and market share.
Diversity is a strategic competitive advantage in today’s global economy and just makes "cent$!"
The Workplace Environment Drives Employees! Employees Drive Your Business!
This two-hour course covers:
- Learn about diversity and inclusion
- How to create a more inclusive workplace and customer-friendly environment
- How to power-up your self-awareness and capitalize on the experiences and ideas of others
- Increase productivity, achieve organizational goals and improve employee engagement and overall business results
Plus frequent question and answer sessions throughout this presentation.
Who Should Attend:
Front-line service providers who ultimately determine the service quality level to customers both outside and inside the organization. Front-line production employees, team leaders, supervisors and managers. Leaders responsible for developing and implementing their organization’s customer service and people strategies.
Presenter:
Mary Jane (MJ) Paris brings a broad base of experience in management, leadership and employee development gained from more than 25 years in management, sales, retail banking, training, recruiting, coaching, project management, event planning and community leadership. Her common sense approach and practical experience combined with her dynamic presentation skills provide a solid foundation for understanding her client’s needs and challenges.
MJ currently serves as President and Executive Board member of the Fairfield County Chapter of Financial Women International, is a member of the Foundation’s Paragon Circle as a workshop design team member and Certified Program Facilitator. She is an Adjunct Professor in the Business Administration Department at Housatonic Community College, Bridgeport, and a member of the Business Department Advisory Board.
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