Program Description:
Many financial institutions are increasingly taking more losses in the new account area than in the loan area. The reason - not recognizing fraudulent accounts! Too often new account personnel receive twenty minutes of training before opening their first account. Most of the expertise is gained on the job which results in an environment of insecurity and vulnerability for new account representatives and unnecessary losses for the financial institution.
This two-hour course covers:
Understanding Signature Card Contracts and Proper Account Opening Procedures for:
- Individual Accounts
- Joint Accounts with and without Right of Survivorship
- Authorized Signers on Accounts
- Power of Attorneys - In House Form and Out of House Form
- Trust accounts - Informal POD Accounts and Formal Living Trusts
- Minor accounts including the Uniform Transfer to Minors Act
Plus frequent question and answer sessions throughout this presentation.
Who Should Attend:
All customer contact personnel, supervisors and officers whose responsibilities include opening or managing new accounts and certificates of deposit. Excellent for supervisors or officers who have authority to "waive" documentation requirements. Internal Auditors and Compliance Officers will find the information exceptionally beneficial as well. Presenter:
Patrice M. Konarik, CFP is president and founder of Sunwest Training Corp. located near Houston, TX. She has over 20 years experience in the banking industry specializing in Deposit Accounts and IRAs, and is currently providing training in these areas for state banking associations and other groups on a nationwide basis. Patrice earned her BS in Management from Binghamton University in New York and her Certified Financial Planner designation from the College for Financial Planning in Denver.
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